Hours; Appointment & Policy

Business Open Monday - Saturday

For appointment please call (703) 795-4025 or  by email: divineskinaestheticspa@gmail.com

All new client are require to arrive 10 - 15 minutes early to fill out intake forms.

Cancellation Policy
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.

No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.

Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

 

Refund Policy

Treatment results are not guaranteed and that for maximum results, more than one treatment may be required.  The rate of improvement of the skin depends on age, skin type and conditions, degree of sun/environmental damage, pigmentation levels or acne conditions also the implementation of home care protocols, lifestyle and stress level.  You have the right to stop treatment at any time during the first 15 minutes of the service if you are not satisfied.  If we cannot provide a replacement we will reschedule the service at no additional cost to you.  However, dissatisfaction after service is complete will not be honored and  no refund will be given. 

 

We look forward to serving you!